Updates from Enporion
Contacts
For General Information:
(866) 4-Enporion
(866) 436-7674
information@enporion.com
For Support Issues:
(866) 4-Helpdesk
(866) 443-5733
helpdesk@enporion.com
For Supplier Relations:
suppliers@enporion.com
For Public Relations and Press:
marketing@enporion.com
For Webinar Help:
webinar@enporion.com
Customer Support
Enporion customers benefit from a wide range of support services provided by Enporion personnel to minimize impact on the customer’s own resources. Examples include:
- Supplier enablement programs where Enporion takes on the tasks of contacting suppliers, providing training, implementing and maintaining connections to both buyers and suppliers
- Assessments of current operations to find opportunities for streamlining supply chain processes
- Catalog data loading, updating and maintaining
- Toll-free number for all customers – both buyers and suppliers - to report problems or file enhancement requests, and answer questions.
- A Customer Council that meets bi-annually to share best practices and review Enporion’s future plans and services offerings.
Enporion customers frequently express their high satisfaction with the company’s support:
"Always a pleasure working with such a capable staff."
"I appreciate the professional and reliable support by … the entire Enporion staff."
"Enporion’s personnel are great to work with and very responsive."
